Read MoreīBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I would like a refund so I can receive help from another doctor. At best this practice is poorly managed at they are knowingly defrauding patience. They are withholding payments for services and not providing services. They have created an unrealistic burden to receive care, they have continually canceled appointments extended the length of time I am required to wear braces, they have failed to notify me of the changes of location for treatments. If they are unable to continue serving they should return payment so I care received care from another provider. Artisan Smiles is fully paid, my parents portion as well as the insurance carrier. They have never sent out information by mail or email explaining why my treatment plans have stopped, just canceling the appointments.
This office doesn’t even offer extended hours or weekend service to help accommodate travel. We are told we must go there for service but this is very difficult to travel 2 hours in one direction. It is over 76 miles from the office I am treated at.
When the scheduler calls to reschedule each month we are told it is a problem with a building but they don’t have any information, they said they are “sorry but can’t help.” And “ they know this wrong but it is happening to a lot of people.” My mom called another office in York PA. The wire are now loosened because the rubber bands are gone. My mom has left messages and emails but no one has replied. Since then the office has called to cancel each monthly appointment (4 months in a row). We also started the first oral care products recycling program in the Dane County area, partnering with Terracycle to keep toothbrushes, toothpaste tubes, floss containers, deodorant containers, soap wrappers and mouthwash containers out of the landfills.My braces were first put on in October 2020. Artisan Dental is the first general dentistry practice to become carbon negative, offsetting more GHG emissions than we create. You are also our partner in sustainability, confident in the knowledge that we take our responsibility to the planet seriously. By doing business with Artisan Dental you can feel proud to be our partner in supporting organizations such as Women for Women International, an organization that provides practical and moral support to female survivors of war, and Second Harvest Food Bank, working hard to meet the nutritional needs of our neighbors facing hunger, just to name a couple. By having your dentistry done at Artisan Dental, not only are you receiving exceptional quality oral health care, you are making the world a better place. We all want to make the world a better place, but at times wonder how our small contributions can make a difference.
Invisalign® & SureSmile® Clear Teeth Straightening in Madison.
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